Shipping Policy

At this time, South + James is currently only shipping in the United States. No international orders at this time.

Please make sure that your shipping address is entered correctly before you make a purchase - it is the responsibility of the buyer that they enter the shipping address correctly. South + James is not responsible for a package that is shipped back due to an incorrect or undeliverable address. 

Processing Time

All orders are packed and processed within 1-3 business days after receiving your order confirmation.

Tracking

You will receive an email update with your tracking number, once your order has been shipped! All of our shipments include tracking with delivery confirmation via email.

Please contact the carrier directly to investigate if: your tracking information confirms delivery, but you did not receive your order/package. We are not responsible for lost or stolen packages where tracking information states that the package has been delivered to your address.